If you have any questions that are not covered here, please call customer service at 800.474.2584 during office hours (9 am to 5 pm pacific standard time).
1. Is there an order in which I can best use EarthCalm products?
Yes. Our products are designed to be used in a progressive way, as they provide you with a gradual elimination of stress or chaos in your body’s nervous system caused by EMFs, both household and microwave.
Step 1 is the Infinity Home System. This product eliminates a major portion of the stress caused by EMFs by grounding you into the earth’s electromagnetic field.
Many stress symptoms that plague people such as high blood pressure, headaches, fatigue, and insomnia, will be alleviated as the stress of EMFs is reduced. The Infinity Home System consists of four Phases, because for many people the sudden reduction of stress can be hard to adjust to, all at once.
Step 2 is the Nova Resonator. It will provide you with a deeper level of protection, especially when worn inside a house in which the Infinity Home System is installed. Plus, the Nova Resonator will provide you with 24/7 EMF protection, wherever you go outside the house.
Step 3 is the Quantum Cell. There is nothing potentially more dangerous to your health than using a cell phone for hours every day.
Some people start their journey with EarthCalm products by purchasing a Quantum Cell, but it is highly recommended to go back and cover steps 1 and 2, so that you are receiving full EMF protection for all your general health concerns first. Remember that your Infinity Home System also covers your cordless phone.
Step 4 is the Torus. It protects you when you take any of your wireless devices away from home and away from the protection of the Infinity Home System.
2. How do I know the products are working? What might I feel with them?
Some healthy individuals don’t feel much of anything with the products; their immune systems are strong and they do not have a build-up of toxins in their bodies that need to be released.
However, many people feel an initial sense of light-headedness or a pleasant surge of energy through their bodies, especially when first putting on the Nova Resonator. This happens because their nervous system suddenly begins to relax as the constriction caused by EMFs is released.
This relaxation of the nervous system causes the blood vessels to expand, resulting in more blood flow to the brain. When this dizziness or flush normalizes in a few moments, people often report a sense of calmness, warmth and peace. Most people who tend to have high blood pressure will also experience a reduction in blood pressure.
Chronic pain often subsides (carpal tunnel, arthritis, old injuries, headaches, etc.) within a few minutes to an hour of using our products. People with asthma often notice a feeling of warmth in their chest area as their bronchial nerves relax and they are able to breathe more deeply.
What you will feel mainly depends on what part of your body requires healing. A general stimulation of the body’s acupuncture meridian system occurs as the constriction of the nervous system releases. Some people feel energy flowing to their particular area of concern.
Those who are electrosensitive or who have been ill tend to know the products are working by initially feeling somewhat worse. This is due to the fact they have begun detoxing; their immune system no longer has to deal with the effects of the EMFs, so it begins attending to its job of releasing toxins.
Detoxing is unpleasant, but it’s a way of assuring you that the products are working. Return to Questions List.
3. What are the symptoms of detox? How long do they last?
Detox symptoms vary greatly, depending on what your body has been dealing with and how electrosensitive you are. If you’ve been chronically ill, typically you may feel your usual symptoms somewhat exacerbated for a short time, before they begin disappearing. Or you may experience headaches.
Some people experience cold or flu-like symptoms, as their body attempts to remove the toxins through their respiratory system or digestive tract.
The amount of time necessary for detox depends on the individual, but usually symptoms last somewhere between a few days to a few weeks. Return to Questions List.
4. Can I tape the Quantum Cell to my phone so I can move it from phone to phone?
Yes, it will not impact the effectiveness of the Quantum Cell. Return to Questions List.
5. Does the Quantum Cell need to go inside the cover or can it go on the outside?
The Quantum Cell will work equally well inside or outside of the cover. Return to Questions List.
6. How much square footage does the Infinity Home System cover?
The Infinity Home System protects an entire home, regardless of the square footage. It protects every room (and garage or outbuilding) that are on the same electrical meter and works equally well over the entire home. As long as all your circuit breakers are on, all areas in the home will be covered. Return to Questions List.
7. Why do I need more than the Infinity Home System?
The Infinity Home System protects you from the EMFs generated by your home’s electrical grid and all electrical appliances in your home. It is essential to start out with this product, to give both your immune system and your nervous system basic, over-all protection and relief. The Infinity also protects you from all wireless products that are plugged into your home’s electrical system, such as your wireless router ( and all devices such as games, laptops, tablets that use your wireless network), baby monitors, alarm systems, and smart meters.
However when you leave home you will want personal protection, whether a Nova Resonator Pendant or a Sanctuary Bracelet, especially at work. It is also important to have a Quantum Cell for protection from your cell phone, although you can protect yourself from cell phone radiation by charging your cell phone at home if you have an Infinity Home System installed. Similarly you will want a Torus for your laptop for protection when you are using it away from home. Your tablet or video games will have EMF protection if they either use your wireless router for Internet access or are plugged into your home’s electrical system when an Infinity is installed. For maximum protection at night while sleeping, especially if you are ElectroSensitive, you might consider a LunarShield.
8. If I have the Nova Resonator, why do I need the Infinity Home System?
The Infinity Home System is our primary protection device which helps you adjust to the strength of the technology within a comfortable time period for your body. When used in conjunction with the Nova Resonator, you will receive greater protection, as our products work in synergy with each other and provide greater protection when you use them together. Some people feel enough protection with the Nova Resonator by itself, but most customers report greater relief when using the two together. See the answer to question #1. Return to Questions List.
9. I can’t seem to adjust to the Infinity Home System—what can I do?
If you’re having difficulty in even adjusting to Phase 1 of the Infinity Home System, there are a couple of things you can do:
- Put Phase 1 in for a short period of time; then take it out for a while. Put it back in and out in this way till you gradually get used to it and can leave it in. Don’t try putting Phase 2 in for another two weeks or so, and do the same thing with all the rest of the Phases as necessary.
- Some people are so electrosensitive, they can’t even put Phase 1 in at all at first. If this happens, you can simply carry Phase 1 around in your pocket for a day or two (or hold it on your lap while you read or watch TV)—and then try plugging it into the base unit and following the instructions in #1 till you’re comfortable with it.
In general, it’s important that you don’t try to “tough it out” in this process; be gentle with your body and go slowly. Eventually, you’ll be able to adjust to the full strength of all four Phases and begin feeling an increased sense of strength and calmness.
To assist you in this process, we recommend that when you sleep you unplug your wireless router if you have one; and keep any cell phones or laptops out of your bedroom while you are adjusting to the Infinity Home System. Return to Questions List.
10. Why should I buy EarthCalm products rather than other EMF products?
EarthCalm products are made using proprietary technology unlike anything else available. The products have been researched, tested and steadily improved over a 30-year period. Because we have continually improved our products, their effectiveness goes much deeper than the improved awareness and clarity provided by other products. Earthcalm products provide deeper levels of healing such as reduction of headaches, lower blood pressure,
reduced panic attacks, reduction of ADHD and asthma, etc.
All EarthCalm ciruits are handcrafted of high-quality materials, and our products are assembled in the United States. We provide excellent personal customer service. Phone calls and emails are generally answered within 24 hours. Return to Questions List.
11. How long do EarthCalm products last and do they need to be recharged? Is there any maintenance?
Since EarthCalm products have no moving parts, they will last indefinitely. As long as the circuits remain in the product, they will work to provide you with EMF protection.
As with any fine jewelry, over time you may have to replace the silver chain and clasp on the Nova Resonator versions made of sterling silver, depending on your body chemistry. And, as with anything made of sterling silver, you may occasionally need to polish the Nova Resonator with a non-abrasive sterling silver polish to maintain the shine.
Some people may tarnish their Resonator more in the beginning as a result of healing or detoxification. (It will continue to function optimally whether polished or not.) It is not necessary to recharge the Nova Resonator or any of the other EarthCalm products. Return to Questions List.
12. Why are your products so expensive?
EarthCalm does not source out the manufacturing of its products to inexpensive labor in foreign countries. The circuits in all EarthCalm technology are carefully crafted by hand here in the US, and all products are also assembled here to ensure superior quality control. Return to Questions List.
13. What if I’m not satisfied?
EarthCalm offers you a 90-day money-back guarantee—no questions asked. You will be refunded within 5 business days, minus shipping and handling fees. Return to Questions List.
14. How long will it take to get my order?
We attempt to send out your order from our office in California within 48 hours, although there is sometimes a day or two delay. From there, it depends on which mailing option you choose. USPS generally takes 3-5 days for delivery in the US (a few days more if it’s a busy holiday). We ship signature confirmation, so you will need to sign for the package.
If you select UPS ground, it usually takes 4 business days to receive your package after it is shipped. 2-day air will take 2 business days to arrive.
Overseas orders usually take 10 days to 2 weeks to arrive. Return to Questions List.
15. Is my personal information safe?
We keep your personal information private and secure. Our servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions and specials. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Return to Questions List.
16. What if I have more questions?
17. Do EarthCalm products have a negative impact on pacemakers or defibrillators?
No. In fact, clinical research has demonstrated that people who utilize EarthCalm products actually experience a dramatic reduction in panic attacks (speeding up of the heart beat) and heart arrhythmia (erratic heartbeat). They thus reduce the need for your pacemaker or defibrillator to function by helping correct one of the major sources of heart irregularity: stress due to EMFs.
EarthCalm products contain no magnets. Return to Questions List.